Houston Highway Credit Union fee schedule

Balance required to avoid fees at Houston Highway CU $3000.

Balance required to avoid fees at many other competing credit unions $5 to $25.

Houston Highway Credit

Schedule of Fees

Monthly Membership Fee

Tier 1 Less than or equal to $999.99	$3.00/Month
Tier 2 $1,000.00 to $1,999.99	$2.00/Month
Tier 3 $2,000.00 to $2,999.99	$1.00/Month
Tier 4 $3,000.00 and above	$0.00/Month	FREE
Minor Account: 0 – 17 years old	$0.00/Month	FREE

 

Share Draft/Checking Account Fees

Overdraft (Transfer)	$4.00 per item
Member Privilege Overdraft	$29.00 per item
NSF/ Returned Item	$29.00 per item
Stop Payment	$20.00 per item
Check Copy	$2.00 per item	1st Item FREE
Check Printing	Prices may vary depending upon style
Temporary Checks	$0.00	FREE

Other Service Fees (applicable to all accounts)

Deposited Item Return	$0.00	FREE
Account Reconciliation	$20.00 per hour
Statement Copy	$2.00 per copy	1st Month FREE
Wire Transfer (Outgoing)	$22.00 per transfer
International Wire Transfer (Outgoing)	$45.00 per item
3:00 p.m. cutoff time for all wire transfers
Western Union (Outgoing)	$29.00 per transfer
3:00 p.m. cutoff time for all western union
Cashier’s Check	$0.00	FREE
Money Order	$0.00	FREE
Teller Check	$0.00	FREE
Gift Card ($25-1000)	$0.00	FREE
Photo Copy	$0.00	FREE
Fax	$0.00	FREE
Check Cashing Fee May Apply	$0.00	FREE

Electronic Funds Transfer Fees

Additional Cards Issued	$0.00	FREE
NonproprietaryAtm Withdrawal/Transfer	$1.00

Safe Deposit Box Fees (by rental size)

Annual Rental Size:
3 x 5	$30.00
3 x 10	$40.00
5 x 10	$60.00
Drilling of Box	Actual locksmith charges – estimated $200.00

Share Value

Par Value of One Share

$5.00

Rates effective as of January 1, 2015.

The rates and fees appearing in this Schedule are accurate and effective for accounts as of the Effective Date indicated on this Truth-in-Savings Disclosure. If you have any questions or require current rate and fee information on your accounts, please call the Credit Union.

Houston Highway Credit Union 2008 Annual Report

“Over the coming year and years, it is my desire that Houston Highway Credit Union become the only financial institution that our members use.  In addition, I would like to grow the HHCU family to include as many new members as possible.“

Not with a $3000 minimum balance to avoid fees, that isn’t going to happen, especially when many competing credit unions only require $5 to $25 to avoid a monthly fee!~

CELEBRATING 56 YEARS OF SERVICE Annual Report 2008
Directors: Chairman David E. Williams Vice Chairman Michael W. Alford Treasurer Rita K. Dennis Secretary Liz K. Gerstenberger Director David N. Eng Director Gail E. Morea Director Otto Maresh Advisory Directors: Greg Ranft Audit Committee: Chairman Greg Ranft Eliza Paul, Janet Kurtz, Lonnie Johnson Sr. Education & Promotion Committee: Chairman Rita K. Dennis Liz K. Gerstenberger, Gail E. Morea Staff: President Craig A. Atkinson Vice President Lois Krolczyk Loans Lynette Cannon, Gwen Sweet, Rony Molina Accounting Assistant Melissa Randles Chief Teller Gloria Garcia Tellers Kita Leyva, Maria Mahoney, Paul Castillo
Services: Automated Teller Machine (ATM) Cards Bank Wire Transfers Bill Payer Boat Loans Car Title Transfer Forms Certificates of Deposit Checking (Share Draft) Accounts Chrome Car Book Credit Life & Credit Disability Insurance CU@Home Internet Banking Debit Cards Direct Deposit Drive-Thru Tellers Education Loans Home Improvement Loans IRA Deposit Accounts MasterCard® Platinum MasterCard® Gold MasterCard® Classic Money Orders Night Depository Notary Public Service NADA E-Valuator Personal Loans Recreational Vehicle Loans Safe Deposit Boxes Savings (SHARES) Accounts Share Secured Loans Travelers Checks (American Express) Unimproved Property Loans Vehicle Loans (New & Used) Western Union Wire Transfers
AGENDA I. Call meeting to Order II. Determination of Quorum III. Minutes of Last Meeting IV. Directors’ Report by Chairman
V. President’s Report VI. Audit Committee Report VII. Unfinished Business VIII. New Business
IX. Election of Directors X. Adjourn Note:  Door Prizes will be awarded  after business meeting.
REPORT FROM THE BOARD OF DIRECTORS I would like to welcome you to our 56th annual meeting. I’m honored to be here and to celebrate with you another successful year in serving our members and the community in which we call home. I am happy to report to you that Houston Highway Credit Union is safe and sound. In these troubled economic times, it is  refreshing to be associated with a financial institution that has not been part of the downward spiral which has affected so  many financial institutions. It is clear by our strength as well as the strength of the overall credit union system, that the non-profit financial cooperatives truly exist to serve member needs rather than to take unnecessary risk in search of every penny of profit. As a volunteer board of director, every decision that we make is focused on improving services and benefits to our membership. This past year we had a vote on merging with another credit union. It was clear by the outcome, that our members are committed to the credit union. In addition, we were faced with the retirement of our president, Barbara Spaulding, who had been a loyal and faithful employee for many years. In searching for her replacement, we found a native Houstonian, with an entire career in credit unions. Craig Atkinson became our new president on January 1, 2009. He is committed to Houston Highway Credit Union and its members. Our goal is to be your primary financial institution, and to continue to offer products and services that benefit members and their every day lives. We look forward to serving you in the coming year, and appreciate your continuous commitment to our credit union. David Williams Chairman
REPORT OF THE PRESIDENT It is my pleasure to welcome everyone to our annual meeting and join with you in celebrating another successful year for our credit union. I became the President in January after Barbara Spaulding’s retirement effective December 31, 2008. I am quite aware that I have big shoes to fill and I make a commitment to each of you to do just that. I am a native Houstonian and have worked my entire career in credit unions, since graduating from The University of Houston with a degree in Finance. Houston Highway Credit Union has a solid reputation in the credit union movement, and as members, each of you can be extremely proud of that accomplishment. Financially, we are strong and together we will continue to make each other’s lives better as we have over the past 56 years.  In addition, I would like to grow the HHCU family to include as many new members as possible.  Over the coming year and years, it is my desire that Houston Highway Credit Union become the only financial institution that our members use.  In the current  economic climate, many of us have concerns. Rest assured that your credit union is safe, strong and not part of any economic bailout. In addition, we have many products and services available to help. Whether that’s money for a new car, or just the convenience of our new Debit Card that debuts in a week, we are here to serve you. Make sure you let us know how we can SERVE you. Thanks for coming to this evening and your participation in your credit union’s 56th Annual Meeting and welcoming me to OUR credit union. If you are ever in the credit union lobby, make sure to stick your head in and say “HI”. I look forward to meeting each and every one of you and earning your confidence and trust. Craig Atkinson President

Houston Highway CU is on Twitter

 

Tweets by CUPresident

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Houston Highway Credit Union’s phone numbers and hours. What is Houston Highway’s phone number?

Houston Highway CU Internet website https://houstonhighwaycu.com

These are the Houston Highway customer service phone numbers.

CALL CENTER 713-864-4438, 800-354-3541

Here are the addresses and phone numbers for Houston Highway Credit Union’s various branches, with direct phone numbers for each branch. This list also includes the hours of operation for each branch.  They only have 1 branch.

Houston Highway Credit Union
8120 Washington Avenue
Houston, TX 77007
713.864.4438, toll free at 800.354.3541
800-354-3541
call 24 713-864-1400
fax 713-864-1714

Houston Highway Credit Union

Lobby
Mon.-Thurs. 9:00am-5:00pm
Fri. 9:00am-5:30pm
Sat. 9:00am-2:00pm

Drive-Thru
Mon.-Thurs. 7:30am-6:00pm
Fri. 7:30am-6:00pm
Sat. 9:00am-2:00pm

Houston Highway CU Credit Union – Employee Directory and Board of Directors – Houston Texas

2016

Directors:
Advisory Directors:
Audit Committee:
Executive Management: Branch Operations:
Accounting/ Audit:
Member Advocacy/ Marketing

Juan Villegas – Branch Manager Sandi Rogers – Teller Supervisor Adriana Briggs Brianna Hernandez Brittany Hernandez Carlos Corona Danesha Duhon Debra Blackstock Rebecca Reno Salma Estrada
Teresa Nicolas-Briggs – VP Austin McCafferty Jacky Tamez Joshua Alberto
Calvin Pham – Accounting Manager Nadine Bote Bryan Auguillard
Craig Atkinson – President
Gregory Ranft, Chairman Eliza Paul Janet Kurtz Lonnie Johnson, Sr.
Janet Kurtz Eliza Paul
Mike Alford, Chairman Rita Dennis, Vice Chairman Otto Maresh, Treasurer David Eng, Secretary Gail Morea, Director Gregory Ranft, Director Lonnie Johnson Sr., Director
2016 2018 2018 2017 2018 2017 2016

2015

Directors: Mike Alford, Chairman  2016  Rita Dennis, Vice Chairman  2015 Otto Maresh, Treasurer  2015 Liz Gerstenberger, Secretary  2016 David Eng , Director  2017 Gail Morea, Director  2015 Gregory Ranft, Director  2017 Advisory Directors: Lonnie Johnson, Sr. Janet Kurtz Audit Committee: Gregory Ranft, Chairman      Eliza Paul Janet Kurtz,     Lonnie Johnson, Sr. Executive Management: Craig Atkinson – President Kevin Conn – Executive VP Branch Operations: Deborah Abram Miryam Becerra Vicki Fleeger – Teller Supervisor Kierra Lee Maria Mahoney Anita Richardson Sandi Rogers Myra Sheppard Juan Villegas – Branch Manager Accounting/Audit: Bryan Auguillard Nadine Bote Lois Krolczyk – Vice President Kyle Nguyen – CFO Member Advocacy/Marketing Joshua Alberto  Teresa Nicolas-Briggs – Manager Jacky Tamez

2014

Management:  Craig Atkinson, President
Kevin Conn, Executive Vice President
Lois Krolczyk, Vice President
Nancy Rodriguez, Vice President
Accounting:  Judy Anderson
Compliance & Audit Officer:   Kyle Nguyen, Bryan Auguillard
Loan Underwriter:  Anita Richardson
Branch Manager:  Juan Villegas
Member Service Representatives, Loans & New Accounts: Rony Molina, Maria Mahoney, Nekitha Gracias, Jackeline Tamez, Gloria Celestine, Iris Martin, Vicki Fleeger
Community Outreach Manager:   Teresa Nicolas-Briggs

Directors:  Mike Alford, Chairman   2016
Rita Dennis, Vice Chairman   2015
Otto Maresh, Treasurer   2015
Liz Gerstenberger, Secretary   2016
David Eng , Director   2017
Gail Morea, Director   2015
Gregory Ranft, Director   2017
Advisory Directors:  Lonnie Johnson, Sr., Janet Kurtz
Audit Committee:  Gregory Ranft, Chairman, Eliza Paul, Janet Kurtz, Lonnie Johnson, Sr.

2013

Management:  Craig Atkinson, President
Kevin Conn, Executive Vice President
Lois Krolczyk, Vice President
Nancy Rodriguez, Vice President
Accounting:  Judy Anderson, Vicki Fleeger
Compliance & Audit Officer:   Kyle Nguyen
Branch Manager:  Anita Richardson
Assistant Branch Manager:  Juan Villegas
Member Service Representatives, Loans & New Accounts: Lynette Cannon, Rony Molina, Maria Mahoney, Nekitha Gracias, Jackeline Tamez, Gloria Celestine, Iris Martin, Bryan Auguillard

Directors:  Mike Alford, Chairman   2016
Rita Dennis, Vice Chairman   2015
Otto Maresh, Treasurer   2015
Liz Gerstenberger, Secretary   2016
David Eng , Director   2014
Gail Morea, Director   2015
Gregory Ranft, Director   2014
Advisory Directors:  Lonnie Johnson, Sr., Janet Kurtz
Audit Committee:  Gregory Ranft, Chairman     Eliza Paul, Janet Kurtz, Lonnie Johnson, Sr.

 

Be sure to check out the other pages.

Houston Highway Credit Union requires a $3000 minimum balance to avoid fees. How is that better than a bank?

File a complaint with the regulator – CUD/Credit Union Department against Houston Highway Credit Union

They are driving the credit union in the wrong direction with the $3000 minimum share savings balance to avoid fees.  Contact management of the credit union and their regulator, the Credit Union Department, based in Austin TX, to file a complaint.

http://www.cud.texas.gov/page/file-a-complaint-against-a-credit-union

File a Complaint Against a Credit Union

Filing a Complaint                                      Espanol

If you have a complaint against a Texas state-chartered credit union, we encourage you to first contact an officer of the credit union and attempt to resolve the complaint directly with the credit union.   If you are unable to resolve the problem in this manner, the Department may be able to assist you.   Complaints may be submitted by mail, email or fax to:

Credit Union Department
914 East Anderson Lane
Austin, Texas 78752-1699
Phone 512-837-9236
Fax 512-832-0278
Email: complaints@cud.texas.gov

Complaint Form

Complaint Resolution

If your complaint brings a specific violation to our attention, we will take steps to ensure the credit union complies with applicable laws and regulations. However, the Credit Union Department cannot represent consumers in settling claims or recovering damages.

As a regulator, the Department does not own, operate or control credit unions, nor do we establish their operating policies and procedures.  As a result, we do not have the authority to overturn individual lending decisions made by credit unions, or dictate the range of services they offer.   The Department also cannot offer legal or accounting assistance as part of the complaint process.

Complaints caused by error or misunderstanding are often resolved voluntarily by the credit union.  However, many complaints stem from factual or contractual disputes between the credit union and the member.   If you and the credit union are unable to reach a mutually agreeable settlement in such a situation, only a court of law can impose a remedy and award damages.  We recommend you consult an attorney for guidance if you want to consider pursuing a legal remedy.

Espanol

Si un miembro tiene alguna queja contra una cooperativa de ahorro y crédito, el primer paso que debe dar es ponerse en contacto con un funcionario de la cooperativa y tratar de resolver el problema directamente. Por lo general, las cooperativas de ahorro y crédito tienen a sus miembros en alta estima y harán todo lo posible por ayudar a la persona. Sin embargo, si no es posible resolver el problema directamente, el Texas Credit Union Department (Departamento de Cooperativas de Ahorro y Crédito de Texas) puede ayudar.

Usted puede ponerse en contacto con el Departamento en la dirección postal, teléfono o dirección de Internet que aparecen a continuación para solicitar información acerca de cómo presentar una queja.

Texas Credit Union Department
914 East Anderson Lane
Austin, Texas 78752-1699
(512) 837-9236

complaints@cud.texas.gov

Solicitud de Quejas

El Departamento podrá brindarle ayuda si la cooperativa de ahorro y crédito ha violado alguna ley o reglamento, pero no cuando el miembro no está satisfecho con las políticas o prácticas de la cooperativa de ahorro y crédito sin que haya una infracción real de una ley o reglamento. Asimismo, el Departamento no está capacitado para resolver disputas concretas ni la mayoría de los conflictos contractuales.

Houston Highway CU requires $3000 in the share savings to avoid fees. Houston Highway fee schedule

https://www.houstonhighwaycu.com/rates/schedule-of-fees.php

Schedule of Fees

Monthly Membership Fee

Tier 1 Less than or equal to $999.99	$3.00/Month
Tier 2 $1,000.00 to $1,999.99	$2.00/Month
Tier 3 $2,000.00 to $2,999.99	$1.00/Month
Tier 4 $3,000.00 and above	$0.00/Month	FREE
Minor Account: 0 – 15 years old	$0.00/Month	FREE

Share Draft/Checking Account Fees

Overdraft (Transfer)	$4.00 per item
Member Privilege Overdraft	$29.00 per item
NSF/ Returned Item	$29.00 per item
Stop Payment	$20.00 per item
Check Copy	$2.00 per item	1st Item FREE
Check Printing	Prices may vary depending upon style
Temporary Checks	$0.00	FREE

Other Service Fees (applicable to all accounts)

Account Reconciliation	$20.00 per hour
Statement Copy	$2.00 per copy	1st Month FREE
Deposited Item Return	$20.00 per item	FREE Non-Member
Wire Transfer (Outgoing)	$22.00 per transfer
International Wire Transfer (Outgoing)	$45.00 per item
3 p.m. cutoff time for all wire transfers
Western Union (Outgoing)	$29.00 per transfer
3 p.m. cutoff time for all western union
Cashier’s Check	$0.00	FREE
Money Order	$0.00	FREE
Teller Check	$0.00	FREE
Gift Card ($25-1000)	$0.00	FREE
Photo Copy	$0.00	FREE
Fax	$0.00	FREE
Check Cashing Fee May Apply	$0.00	FREE

Electronic Funds Transfer Fees

Additional Cards Issued	$0.00	FREE
NonproprietaryAtm Withdrawal/Transfer	$1.00

Safe Deposit Box Fees (by rental size)

Annual Rental Size:
3 x 5	$30.00
3 x 10	$40.00
5 x 10	$60.00
Drilling of Box	Actual locksmith charges – estimated $200.00

Share Value

Par Value of One Share

$5.00

Rates effective as of September 1, 2014.

Be sure to check out the other pages.

Houston Highway Credit Union requires a $3000 minimum balance to avoid fees. How is that better than a bank?

Houston Highway Credit Union location, phone, hours – Houston Texas

Houston Highway Credit Union
8120 Washington Avenue
Houston, TX 77007
713.864.4438, 713-864-4438
toll free at 800.354.3541,  800-354-3541
call 24 713-864-1400
fax 713-864-1714

Houston Highway Credit Union
PO BOX 2248
HOUSTON TX  77252-2248

https://www.houstonhighwaycu.com/locations/index.php

Lobby
Mon.-Thurs. 9:00am-5:00pm
Fri. 9:00am-5:30pm
Sat. 9:00am-2:00pm

Drive-Thru
Mon.-Thurs. 7:30am-6:00pm
Fri. 7:30am-6:00pm
Sat. 9:00am-2:00pm

Be sure to check out the other pages.

Houston Highway Credit Union requires a $3000 minimum balance to avoid fees. How is that better than a bank?